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ILA — International Learning Association

Our approach

One team, from understanding the work to everyday use.

ILA translates expert knowledge into understandable steps, chooses the right learning format and, where included in scope, checks understanding with representative employees.

Content or technology? You need both.

Good content without the right technology doesn't reach your people. Good technology without relevant content stays empty. ILA delivers the complete solution, from A to Z: learning design, content creation, technology through Enabley, and delivery, all coordinated by one team that stays accountable for the result.

  1. 01

    Understand

    • Meet the relevant people and look at the work itself
    • Review existing materials and procedures
    • Identify learning needs, languages and access requirements
    • Agree desired outcomes
  2. 02

    Design and produce

    • Design the learning journey
    • Script and produce video, instructions and checks
    • Adapt language and format to your people
    • Your review and approval before publication
  3. 03

    Implement and activate

    • Configure the agreed technology
    • Test access with real users
    • Brief and support managers and employees
    • Start with a scoped pilot or rollout
  4. 04

    Support and improve

    • Review participation and knowledge checks
    • Gather feedback from the workfloor
    • Maintain agreed content
    • Support supervisor follow-up

Make learning relevant to the working day.

ILA's design process explores what matters to your employees: confidence in a task, handling customers well, knowing when to ask for help, recognition and opportunities to develop. Listening, feedback from representative users and practical examples are part of the approach we agree with you — so the content is relevant to your particular workforce.

Give supervisors better ways to support their teams.

Clear reference content, knowledge checks, learning progress and agreed follow-up support coaching — and recurring questions from the workfloor are captured and fed back into the content. Three things stay distinct: an acknowledgement records a response, a knowledge check assesses understanding, and practical observation helps assess workplace application.

Bring us the challenge. We coordinate the solution.

Your organisation

Contributes subject expertise, approved procedures and workplace knowledge.

ILA

Coordinates educational design, content creation, production, language adaptation, platform configuration, implementation and the agreed continuing service.

Enabley

Provides the learning technology.

Your managers

Retain responsibility for operational decisions and workplace supervision.

Illustrative image: a video crew and learning designer filming a technician demonstrating a task at work

Larger programmes

Organised for many people, places and languages.

For larger assignments, ILA proposes a delivery structure that keeps quality consistent as the programme grows:

  • A named ILA lead
  • Agreed scope
  • Milestone planning
  • Reusable content structures
  • Review cycles
  • Language adaptation
  • Rollout by role or location
  • Defined support arrangements

Measurement is part of the work.

We agree a baseline and useful indicators at the start. Business measures such as time to readiness or repeated errors need a method agreed with you — completion alone does not prove impact.

  • Onboarding progress
  • Knowledge-check results
  • Acknowledgement coverage
  • Supervisor follow-up
  • Practical feedback

Bring us one procedure your team struggles to apply.

We can explore how to turn it into clear learning and practical guidance for one role, team or location. Together, we define the starting point and what useful progress would look like.

Discuss your workforce challenge