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To become a trusted international bridge between European learning excellence and emerging market potential, setting new standards for quality, recognition, and accessibility in professional development.
ILA empowers individuals and organizations by developing and delivering structured learning in essential human skills — communication, adaptability, self-awareness, and emotional intelligence.
Our mission is to make recognized, high-quality education available to all, fostering personal growth, professional advancement, and sustainable business performance.
Through strategic partnerships and localized implementation, we help shape a more inclusive, skilled, and globally connected workforce.
ILA develops and manages innovative international learning programs that connect international educational quality with the needs of emerging market workforces.
We specialize in the development, structuring, and implementation of professional learning paths that combine academic rigor, digital accessibility, and cultural relevance.
Through partnerships with leading experts and production houses such as MFlix, we transform insights into engaging training programs supported by European certification.
• Short, practical, mobile-friendly trainings.
• Customer communication and empathy.
• Team collaboration and problem-solving.
• Professional attitude and self-awareness.
• European certificate upon completion.
• MVP Launch: December 2025 in Brazil.
• Three complete learning paths (60 modules).
• Reading materials, expert-led videos, assignments, podcasts.
• Personal development, emotional intelligence, career readiness.
• European certificated upon completion.
• MVP Launch: June 2026 in Brazil.
Dropdown ProJunto Ouro
ProJunto Ouro focuses on hospitality, retail, logistics, and other service sectors — the backbone of the Latin American economy. Designed for frontline staff, it offers short, practical, mobile-friendly trainings that can be completed anytime, anywhere.
Each training combines concise lessons, micro-assessments, and tests, helping participants quickly strengthen skills such as:
1. Customer communication and empathy.
2. Team collaboration and problem-solving.
3. Professional attitude and self-awareness.
Upon completion, participants receive a European certificate, elevating both their employability and earning potential. Ouro’s pilot program (MVP) launches in December 2025 in Brazil, beginning with the hospitality industry before expanding nationwide and across Latin America.
ProJunto Diamante targets students and early-career professionals seeking to accelerate their personal and professional growth through structured, accredited learning paths.
The program features three complete learning paths, consisting of approximately 60 modules — a combination of:
1. Reading materials.
2. Expert-led video lessons.
3. Practical assignments.
4. Podcasts.
5. Knowledge tests and progress evaluations.
Diamante integrates personal development, emotional intelligence, and career readiness, guiding participants toward a European certificated upon completion of all modules.
The MVP launch is planned for June 2026, followed by a nationwide rollout in Brazil and subsequent expansion into other LATAM markets.
Both programs share the same foundation — affordable, high-quality, accessible learning that empowers individuals to grow and enables companies to strengthen performance.
For individuals
1. Build stronger customer relationships and earn higher tips and commissions.
2. Gain confidence and recognition through European training.
3. Learn flexibly — on your phone, at home, or between shifts.
4. Improve career mobility across hospitality, retail, logistics, and other service sectors.
5. Increase salary.
For business owners
1. Raise service standards and consistency across all staff.
2. Reduce turnover of your staff by investing in team development and motivation.
3. Increase customer satisfaction, reviews, and repeat visits.
4. Strengthen your brand reputation through a trained, certified team.
5. Increase revenue.
For employers and corporate partners.
1. Implement scalable, measurable training programs for frontline teams.
2. Track employee progress and performance through digital dashboards.
3. Improve retention, productivity, and overall customer experience.
4. Position your organization as an employer that invests in people.
5. Increase revenue.
Key insights:
•+27 million net new jobs (2016–2024).
• 70% of all employment in services.
• 102+ million employed in Brazil.
• 63% of Mexico’s workforce in services.
Latin America is undergoing a structural shift toward service-based employment. Between 2016 and 2024, the region added over 27 million new jobs, with retail, hospitality, logistics, and personal services leading the way.
How ILA responds:
Through ProJunto Ouro and ProJunto Diamante, ILA delivers practical, accessible learning paths in essential human skills — communication, self-awareness, adaptability, and emotional intelligence — tailored to the real needs of Latin America’s workforce.
Individuals gain a European certificate.
Employers see measurable improvements in retention, customer satisfaction, and performance.
Starting with Brazil, ProJunto will expand step-by-step across Spanish-speaking LATAM.